AI Automation · UK Clinics

Your clinic.
Running
itself.

While you're with a client, Lumio answers enquiries, books appointments, automates your admin, and follows up — automatically. Every lead captured. Every task handled. Nothing missed.

Lumi live
Instagram
Glow Aesthetics · 11:42pm
Hi lovely, do you have lip filler availability this week?
11:42pm
Lead captured
Lip filler · High intent
Matched workflow
Lead Response·AUTOMATED·Booking System·24/7·No-Shows·SLASHED·Instagram DMs·HANDLED·Invoices·CHASED·Aftercare·AUTOMATED·Reviews·ON AUTOPILOT·Admin·ELIMINATED·5,000+ UK Clinics·UNDERSERVED·Lead Response·AUTOMATED·Booking System·24/7·No-Shows·SLASHED·Instagram DMs·HANDLED·Invoices·CHASED·Aftercare·AUTOMATED·Reviews·ON AUTOPILOT·Admin·ELIMINATED·5,000+ UK Clinics·UNDERSERVED

Missed response window

Someone messaged at 9pm.
By morning they'd booked
somewhere else.

What Lumio does

Lumi answers every enquiry within seconds — Instagram DMs, website forms, WhatsApp — at any hour. While you sleep, while you're with clients, while you're living your life.

99%

of enquiries answered. Every single one.

Instagram DM

11:42pm · New enquiry

LIVE
Hi, how much is lip filler? Do you have anything this week?

Sent while the owner slept.

No-show leak

Four no-shows last week.
Nearly a thousand pounds.
Just gone.

What Lumio does

Automated reminder sequences go out at exactly the right time. 48 hours before. 24 hours before. Morning of. Clients confirm, reschedule, or you get enough notice to refill the slot.

67%

fewer no-shows. From week one.

Reminder sequence · Active

48 hrs before

Hi Emma. Just a reminder about your appointment tomorrow at 2pm.

Delivered

24 hrs before

See you tomorrow. Reply YES to confirm or RESCHEDULE if you need to move it.

Confirmed

Day of · 9am

Morning. Your appointment is today at 2pm. We will see you soon.

Scheduled

Emma confirmed. No-show prevented.

Rebooking gap

Past clients are your
best leads. You know it.
You just never find the time.

What Lumio does

Lumi tracks every completed treatment. When a client is due to rebook, she reaches out in your voice — warm, personal, perfectly timed. Before they drift to a competitor.

£4,800

recovered this week from lapsed clients alone.

Client retention · Live

4 clientsneed rebooking
SC

Sophie Carter

7 weeks ago

GM

Grace Mitchell

6 weeks ago

OB

Olivia Bennett

8 weeks ago

CH

Charlotte Hayes

6 weeks ago

Lumi predicts 68% chance of recovering 2+ clients with a message tonight.

£3.6bn

UK aesthetics market annually — and most clinics are still running on WhatsApp

A £3.6bn industry with zero automation. That's the gap Lumio fills.

Source: WifiTalents, 2026

5,000+

Independent aesthetic clinics in the UK with no automation system

Most have no way to follow up a single missed enquiry. That's your opportunity.

Source: PolicyBee, 2026

23%

Average no-show rate in aesthetic clinics — pure revenue walking out the door

Every empty slot costs £150–£400. A smart reminder sequence prevents most of them.

Source: ProspyrMed, 2024

£185

Average revenue per treatment in UK aesthetic clinics — per single booking

At £185 a treatment, Lumio pays for itself after just a handful of recovered leads.

Source: Aesthetic Medicine, 2024

The reality

You're losing
money right now.

The UK aesthetics industry is worth £3.6 billion — and the vast majority of clinics are still managing enquiries on WhatsApp, missing bookings while in treatment, and leaving revenue on the table every single day.

The systems exist to fix this. Most clinic owners just don't have the time to find and set them up. That's exactly what Lumio does.

Where the money leaks

These are not isolated moments. They are quiet revenue leaks happening underneath a busy clinic.

01

Missed response windows

Enquiries arrive while you are in treatment, then cool off before anyone has time to reply.

02

Unconfirmed appointments

Bookings sit in limbo without the right confirmation, reminder, or next step at the right moment.

03

Clients not rebooked

Happy clients leave without a clear follow-up path, so revenue depends on them remembering you first.

04

No-shows not prevented

Empty slots are treated as bad luck instead of a preventable sequence of missed reminders.

What Lumio does

Everything handled.

Built for your clinic. Live in 5–7 days. No tech knowledge needed.

01

Instant Lead Response

Every enquiry answered in seconds — 24 hours a day, 7 days a week. Your AI qualifies leads, answers questions about your treatments, and moves them toward booking while you're with clients. You never miss another lead again.

↑ Response rate from hours to seconds

02

Automated Booking & Reminders

Appointments booked, confirmed, and reminded automatically. Intelligent multi-step reminder sequences reduce no-shows dramatically. No more £300 empty slots from treatments you've already prepped for.

↓ No-show rate by up to 60%

03

Instagram DM Automation

Someone DMs at 11pm asking about Botox. Lumio responds instantly — branded as you, conversational, warm. It answers their questions and books them in before you've even woken up.

Zero missed DMs. Ever.

04

Rebooking & Retention

Your existing clients are your most profitable asset. Lumio automatically follows up after every treatment, nurtures rebookings, and keeps clients returning month after month — without you lifting a finger.

↑ Client lifetime value significantly

05

Five-Star Review Generation

After every completed treatment, a perfectly timed message requests a Google review. More five-star reviews. Better local ranking. More organic bookings. Zero effort from you.

Reputation growing on autopilot

06

Full Admin Automation

Consent forms chased and filed. Aftercare instructions sent automatically. Invoices chased. Stock reminders triggered. Monthly reports generated. Your entire back office, running without you.

Hours back every single week

07

Your Lumio Dashboard

Every lead captured, every conversation handled, every booking made, every admin task completed — visible in one clean dashboard. Real numbers. Real revenue attributed to Lumio. Always in your control.

Complete visibility. Zero admin.

Youbuiltsomethingpeoplelove.
Youshouldn'thavetochoosebetweendoingitwellandrunningitwell.

That's what Lumio is for.

WHAT CHANGES

Everything that used to
keep you up at night.

Handled. Automatically. Before you even think of it.

0%
Enquiries answered
Every single one. Day or night.
0%
Fewer no-shows
The right reminder. The right time.
<30s
Response time
While you're with a client.

Live Demo

See your clinic
running itself.

Real-time dashboard. Intelligent automation. Measurable results.

Lumio
Overview
Live activity
Conversations
Clients
My Style
Integrations
Ask Lumi
Overview
Clinic command centre
31
Leads captured
+18%
19
Bookings by AI
AI handled
2
No-shows
-77%
£4,800
Pipeline value
Live
Today's activityLive
DM answered
Instagram · Lip filler → booking
Booking confirmed by AI
27 May at 11:00am
Appointment reminder
WhatsApp · Tomorrow's treatment
Review requested
Botox · 3 days post-treatment
Aftercare sent
Lip filler · +44 7700 900456
Automation health
Lead response98%
Reminders100%
Rebooking rate74%
Review generation81%
Glow Aesthetics
Live
THIS WEEK
31
Leads
19
Bookings
2
No-shows
£4,800
Pipeline
LUMI SUGGESTS
Sophie needs a rebooking nudge
7 weeks since last visit
3 clients haven't reviewed yet
All treated in last 10 days
Home
Activity
Chats
More
Explore the live demoGet my free Revenue Reveal →

Customise it with your clinic name. No signup required.

Works with everything you use

No rip and replace.

Lumio connects to the tools you already use. Instagram, WhatsApp, your booking system, your payment processor. Everything works together from day one.

Instagram
WhatsApp
Google
P
Phorest
f
Fresha
Stripe
Calendly
Treatwell
F
Faces
Gmail
Facebook
Trustpilot

Don't see your tool? We connect to 50+ platforms. Ask us.

How it works

Live in 5–7 days.

You don't have to do anything technical.

0130 mins

Free Discovery Call

We understand your clinic, your treatments, your clients, and exactly where you're losing leads and revenue right now. No pressure. Just clarity.

025–7 days

We Build Everything

We design and build your complete automation system. Branded as your clinic. Tailored to your treatments and voice. You don't touch a thing.

031 hour

We Hand It Over

We walk you through your Lumio dashboard. Everything is live, tested, and working before handover. One hour of your time. That's it.

0424/7 forever

Your Clinic Runs Itself

Lumio handles leads, bookings, reminders, rebooking, and admin around the clock. We maintain everything. You focus on your clients.

Investment

Simple pricing.
Pays for itself fast.

A senior receptionist costs £28,000 a year and still misses calls. Lumio costs a fraction — and never sleeps.

Foundation

Everything you need to stop losing leads.

£600/mo
£1,500 setup
  • Instant lead response system
  • Automated booking & confirmations
  • Appointment reminder sequences
  • Review generation flow
  • Lumio dashboard access
  • 30-day onboarding support
Most popular

Full System

Every lead. Every rebook. Everything automated.

£900/mo
£2,500 setup
  • Everything in Foundation
  • Instagram DM automation
  • Rebooking & retention flows
  • Full AI conversation handling
  • Monthly performance review
  • Priority support
Best value

Full Operations

Your entire clinic — front desk and back office — running itself.

£1400/mo
£4,000 setup
  • Everything in Full System
  • Consent form automation & filing
  • Aftercare instruction sequences
  • Invoice chasing automation
  • Stock & supply reminders
  • Inbox management flows
  • Monthly performance reporting
  • Dedicated monthly account call
Book a call
Secure payment via Stripe

Not sure which is right for you? Take the free Revenue Reveal and we'll tell you honestly. No upsell, no pressure.

Our Guarantee

30-day money back.
No questions.

If Lumio doesn't capture at least 5 additional leads in your first 30 days, we'll refund your full setup fee. No questions. No arguments. We're that confident it works.

Because we know what it does.

★★★★★
I went from missing half my evening enquiries to waking up with confirmed bookings. Lumio runs in the background and I don't have to think about it. It just works.

Sarah M. — Aesthetic Clinic Owner, London

Revenue Reveal

Find out exactly
how much you're leaving.

Takes 3 minutes. Instant results. No call required. We'll show you exactly where your clinic is losing leads and revenue — and what Lumio would do about it.

Find out what your clinic is losing — free, instant, no call needed →

Personalised to your clinic · Free Revenue Reveal · No call required

Or speak to a human first

Or get the full report by email

Prefer to speak to someone? Book a call instead →

Still have questions?

Ask Lumi directly.

No forms. No calls. Just ask.

Lumio AI

Ready to answer your questions

Ask about automation for your clinic, pricing, what Lumio handles, or get a personal blueprint.

No data stored — conversations are privatePowered by Claude AIReal answers, not scripted responses
Bigger picture

Built with purpose.
Beyond the product.

Every subscription contributes to something larger — technology infrastructure built around people, not profit. Independent. Intentional. For the long term.

Read why →

Where your money actually goes.